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Fashion

We work with leading Italian and international companies in the clothing and footwear, luxury and sports, eyewear and accessories, perfumery and jewellery sectors which distribute through various sales channels: retail, wholesale, web, agents

Complete Responsibility for Business Continuity at the point of sale


Sales

Sales Force Automation & CRM
Digital Engagement and digital catalogue
Point of sale data collection solutions (merchandising, store accounting and sell out)
E-commerce
Store applications (back end, front end, customer engagement)

Service Desk

SPOC, Single Point of Contact & Responsibility for hardware and software management
Service Desk to IT and mobile users
Customer care
IMACD Opening management, transfer and store closure
Onsite formation on store systems to store and area managers

Supply Chain

Grey Market Traceability & Control
Logistics services

Consulting and professional services

Consulting and design of software and hardware solutions
Solution implementation, data integration with back-end systems
Project e service management
Software support
Hardware maintenance

Software & hardware technologies

Mobile Android & iOS
RFID (UHF, NFC)
EMM-MDM software platforms
PDAs, tablets, mobile fiscal printers, barcode readers, checkout systems

SOME OF OUR CASE STUDIES

Case Study

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Moncler

Fashion Service Desk
Aton ServiceDesk is also behind the scenes in the first Boutique entirely dedicated to the Moncler Enfant collection, opened at the historic premises in Milan, Via della Spiga 7, which has been…
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Read
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Safilo

Fashion Omnichannel Sales
Currently, over 5,000 points of sale, mainly in EMEA (Europe, Middle East and Africa) and Latin America profit from SMILE, a business model created by Safilo and designed to automatically manage restocking, increase…
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Read
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Kering Eyewear

Fashion Omnichannel Sales
For brands operating in the eyewear world, protagonists these days at the MIDO, the greatest internatinal event for the eyewear industry (Milan, 24th-26th February), wholesalers’ sales and…
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Salewa

Salewa

Fashion Service Desk
A single point of contact and responsibility to which refer for any criticality related to hardware and software infrastructure management.
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Read
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Acca Kappa

Food & Consumer Goods Omnichannel Sales
An enterprise in the very heart of Treviso, historic brand of excellence in the creation of perfumes, professional brushes and products for body care and wellness for 150 years: that is…
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Read
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Poltrona Frau

Fashion Supply Chain Solutions
Today, 10th November, the yearly European appointment on RFIP has taken place: l’RFID Journal LIVE! Europe. In such site, Roberto Boselli, Poltrona Frau CIO…
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ATONEWS

News Fashion

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Service Desk
Tania Bertolin
Call Center or Service Desk? The secret is in Store Care
02/07/2021
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Aton ServiceDesk behind Moncler House of Genius Scenes
12/11/2019
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RFID Fashion Retail
Have Retailers Really Opened the Doors to RFID?
13/09/2019
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Fashion · Service Desk
Staff
Farther and farther away from traditional Assistance Service: Service Desk & Chatbot
21/06/2019
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Fashion · Service Desk
Staff
Cash Systems: The Experience beyond Sales
29/05/2019
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Service Desk
Retail · Service Desk
Tania Bertolin
Aton Service Desk: the heart of our IT support for retailers and shops
22/03/2019
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Fashion · Sell-out
Staff
How to Improve Our Wholesalers’ Sales Performance
11/09/2018
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Retail · Retail management·Service Desk
Staff
Behind the Service Desk Scenes: How to Monitor Service Level
06/11/2017
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Service Desk
Staff
Supporting shop chains: Aton Service Desk reaches around the world
06/04/2017
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