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Fashion

We work with leading Italian and international companies in the clothing and footwear, luxury and sports, eyewear and accessories, perfumery and jewellery sectors which distribute through various sales channels: retail, wholesale, web, agents

Complete Responsibility for Business Continuity at the point of sale


Sales

Sales Force Automation & CRM
Digital Engagement and digital catalogue
Point of sale data collection solutions (merchandising, store accounting and sell out)
E-commerce
Store applications (back end, front end, customer engagement)

Service Desk

SPOC, Single Point of Contact & Responsibility for hardware and software management
Service Desk to IT and mobile users
Customer care
IMACD Opening management, transfer and store closure
Onsite formation on store systems to store and area managers

Supply Chain

Grey Market Traceability & Control
Logistics services

Consulting and professional services

Consulting and design of software and hardware solutions
Solution implementation, data integration with back-end systems
Project e service management
Software support
Hardware maintenance

Software & hardware technologies

Mobile Android & iOS
RFID (UHF, NFC)
EMM-MDM software platforms
PDAs, tablets, mobile fiscal printers, barcode readers, checkout systems

SOME OF OUR CASE STUDIES

Case Study

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Faster

Industrials Supply Chain Solutions
All projects, whether successful or not, have stories to tell. A difficult uphill start, a start full of hope, repeated twists and turns where the viewer is swept away by…
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Moncler

Fashion Service Desk
Aton ServiceDesk is also behind the scenes in the first Boutique entirely dedicated to the Moncler Enfant collection, opened at the historic premises in Milan, Via della Spiga 7, which has been…
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Rana

Food & Consumer Goods Omnichannel Sales
A real-time photography of the Mass Market Retailers’ world to measure Trade Marketing activities efficacy in points of sale in Italy, France and Spain: with this target in mind, Aton,…
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Procaffè

Food & Consumer Goods Omnichannel Sales
Managing their customers often takes up the whole of sales people’s time. Just caring about relationships with already acquired customers (also defined as nurturing) is not enough to achieve growth objectives,…
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Fassa Bortolo

Industrials Omnichannel Sales
A solution designed for Fassa Bortolo’s Top Managers and their over 300 Sales reps to on-the-move support their various approving workflows Fassa Bortolo, historic brand in the Italian building…
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Granarolo

Granarolo

Food & Consumer Goods Omnichannel Sales
Granarolo, the country’s largest agro-industrial group with Italian capital, through its subsidiary Zeroquattro S.r.l., has embarked on a path of innovation in its sales channels that involves thousands of users…
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Ica System

Food & Consumer Goods Omnichannel Sales
Also in the world of products for professional cleaning is gaining ground B2B e-commerce, a web portal that simplifies and quickens purchase management and controls open entries, order history and technical and…
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Safilo

Fashion Omnichannel Sales
Currently, over 5,000 points of sale, mainly in EMEA (Europe, Middle East and Africa) and Latin America profit from SMILE, a business model created by Safilo and designed to automatically manage restocking, increase…
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Kering Eyewear

Fashion Omnichannel Sales
For brands operating in the eyewear world, protagonists these days at the MIDO, the greatest internatinal event for the eyewear industry (Milan, 24th-26th February), wholesalers’ sales and…
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Salewa

Salewa

Fashion Service Desk
A single point of contact and responsibility to which refer for any criticality related to hardware and software infrastructure management.
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Valcambi

Industrials Supply Chain Solutions
As we have seen at the RFID&Wireless IOT Tomorrow in Dusseldorf, RFID is on the crest of a wave again. RFID is often mentioned in the luxury fashion world,…
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Acca Kappa

Food & Consumer Goods Omnichannel Sales
An enterprise in the very heart of Treviso, historic brand of excellence in the creation of perfumes, professional brushes and products for body care and wellness for 150 years: that is…
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Bindi

Food & Consumer Goods Omnichannel Sales
  The introduction of an application for order collection on new generation tablets allows Sales reps for Gruppo Bindi, high-quality pastry family industry for the Ho.Re.Ca sector, operating since 1946, to…
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Poltrona Frau

Fashion Supply Chain Solutions
Today, 10th November, the yearly European appointment on RFIP has taken place: l’RFID Journal LIVE! Europe. In such site, Roberto Boselli, Poltrona Frau CIO…
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Segafredo

Industrials Omnichannel Sales
Segafredo Zanetti & Aton together towards 4.0 sales solutions The quality of a product like coffee, which we drink every day at a bar or at home, is the…
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Camon

Food & Consumer Goods Omnichannel Sales
The adoption of a sales force automation solution on tablets and smartphones enables a new more effective sales model, characterized by greater interaction between the sales representative and his…
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ATONEWS

News Fashion

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Service Desk
Tania Bertolin
Call Center or Service Desk? The secret is in Store Care
02/07/2021
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Aton ServiceDesk behind Moncler House of Genius Scenes
12/11/2019
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RFID Fashion Retail
Have Retailers Really Opened the Doors to RFID?
13/09/2019
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Farther and farther away from traditional Assistance Service: Service Desk & Chatbot
21/06/2019
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Cash Systems: The Experience beyond Sales
29/05/2019
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Cash System Issues: No Service Desk? Ouch!…
22/03/2019
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How to Improve Our Wholesalers’ Sales Performance
11/09/2018
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Behind the Service Desk Scenes: How to Monitor Service Level
06/11/2017
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Aton Service Desk: from the Middle East to South Africa, Not Just on the Phone
06/04/2017
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