Aton ServiceDesk and Moncler: Side by Side for New Boutique Openings


Aton ServiceDesk is also behind the scenes in the first Boutique entirely dedicated to the Moncler Enfant collection, opened at the historic premises in Milan, Via della Spiga 7, which has been renewed to approach children’s world.

Aton ServiceDesk has come up beside the IT Team and the Boutique Staff before and during the opening (relocation) to:

  • coordinate all partners involved in IT infrastructure correct functioning, from cashdesk hardware to SW applications, from fiscal printers to multi-function ones, from barcode readers to RFID technology…
  • provide the new Staff with training preceding the Boutique opening, and also with total support during the following days, remotely and on-site, to guarantee correct hardware device and SW application utilization on sales.

Aton has acquired vital experience working with other Fashion&Luxury realities (as you can read in this article) and in other Moncler Stores, like the renewed Milan Via Montenapoleone Flagship Store, or the Florence Boutique.