Share
x
Share
x

Voice picking: as simple as drinking a glass of… Coca Cola

21/05/2019

As we have seen at the Logimat 2019 and learnt from the latest research performed by RBC Capital Markets and IDTechEX, vocal technologies will increasingly spread in the years to come, both in private and working life. In this article we will focus on the latter, to show how vocal interaction simplifies, optimises and makes picking logistic operations safer.

Time lost trying to interact with the hard-copy list of the items to be picked or with the screen/keyboard of a vehicle device or a barcode reader handle, accidents due to the fact that operators move about looking downwards, focusing on the picking list, shipping errors that cost money and good reputations are the main criticalities shown by companies in the grocery world, but not only.

Different from any other picking methodology, a vocal solution allows users to work “hands-free and eyes-free” whether they are inside a warehouse, in a cool store or a point of sale, reducing operative costs and making shipments accurate in a 99,9% of the cases (without controls or verifications). Greater profitability therefore for production, distribution and retail sales companies which have decided or will decide to adopt a voice picking solution.

To prove it, there is Bepensa, Coca Cola main manufacturer and distributor in the Yucatan peninsula in Mexico. Bepensa has ascertained – already from the first weeks after adopting the Lydia Voice vocal suite – a 33% productivity increase in its Merida distribution centre.

Why Lydia Voice and not any other vocal system? What is special about it?

This is how we see it:

  • Lydia is an intelligent system which self-trains to recognise the user’s voice and its linguistic inflections.
    This means that operators become productive and assertive in a few minutes instead of hours or days, as requested by other methodologies. Zero training times then both for permanent employees and also for those temporarily hired.
  • Besides the ordinary headphones, Lydia has created the most durable, hygienic and comfortable “vest”​ (which you can also see in this video illustrating every device of the Lydia vocal suite)
  • Lydia offers dedicated hardware and apps for mobile device certificate for the best vendors (e.g. Zebra)
  • Lydia is multiplatform (Android, IOS, Microsoft)​

If you are curious to see the system in action, we invite you to watch the video cases published by Lydia Voice.

ATONEWS
People at the centre
Aton in Silicon Valley
People·Prosperity·Tech
Giorgio De Nardi
Aton in Silicon Valley: Italian excellence and AI empowering companies
12/09/2025
Learn more
How AI improves invoice reconciliation in grocery retail
Retail · Retail management·Tech
Giorgio De Nardi
How AI improves invoice reconciliation in grocery retail
08/08/2025
Learn more
Retail intelligence: real-time data and reporting with .one Retail
Retail · Retail management
Cristiano Negri
Retail intelligence: real-time data and reporting with .one Retail
03/07/2025
Learn more
Aton is a Great Place to Work for the sixth year
People
Giulia Stefano
Aton is a Great Place to Work for the sixth year
26/06/2025
Learn more
Data-driven marketing: the new strategic lever for retail
Retail · Retail management
Cristiano Negri
Data-driven marketing: the new strategic lever for retail
24/06/2025
Learn more
Loyalty, promotions and gift cards in .one Retail
Retail · Retail management
Morena Barbisan
Loyalty, promotions and gift cards in .one Retail
23/06/2025
Learn more
CASE STUDY
Here are some of our experiences
Read
Amadori - Aton

Amadori

Food & Consumer Goods
In the fresh produce sector, timeliness is essential to ensure quality and safety for consumers. Amadori, a benchmark brand in the Italian agri-food industry, faces the daily challenge of distributing…
Discover more
Read
GranTerre - Aton

GranTerre

Food & Consumer Goods .one PIM
How can you manage and enhance an information asset made up of tens of thousands of items, while at the same time involving a wide range of internal and external…
Discover more
Read
caffè-vergnano-case-study-aton-img

Caffè Vergnano

Food & Consumer Goods
Today Caffè Vergnano is present in 19 regions with more than 4,500 Ho.Re.Ca. customers and worldwide with more than 70 locations in 19 countries. Such an extensive sales network…
Discover more
Read
banner-shv-case-study-aton

SHV Energy

Energy
In a single web console, the company records data, manages orders, schedules supplies and maintenance, and ensures that all these operations are immediately and automatically reflected in the management system.
Discover more
Read
gruppo-poli-banner-img

Gruppo Poli

Retail Vendite Omnichannel
Poli has combined tradition and innovation in its way of doing business with a focus on employees, customers and the local area. In Aton, it has found a…
Discover more
Read
cattel-banner-img

Cattel

Food & Consumer Goods Vendite Omnichannel
Cattel S.p.A, a leading company in Northern Italy in the distribution of food products in the Ho.Re.Ca channel has profoundly transformed the order collection by adopting the Aton .onSales B2B solution.
Discover more