.People: assessing our impact for sustainable growth
26/09/2024
.People is the name of our Impact Assessment Report 2023 on the ecosystem around us. We chose it to express a corporate culture increasingly oriented towards digital neo-humanism. This approach places value on people by fostering relationships among employees, clients and communities while respecting the planet, with the utmost openness to all the opportunities that technology can offer in service of people within companies, helping them to work better. The starting point is the element that distinguishes us and becomes the protagonist of our stories, taking on different colours in each of the areas where we measure our impact.
As Tania, Aton’s Head of Impact, explains (watch the video), in .People we present our social and environmental impact starting from the stakeholders we collaborate with every day and towards whom we share the responsibility of reaching common goals — from atonpeople to clients, from the community to the environment around us.
Our measurement and analysis journey has focused on the 5 impact areas of the B Impact Assessment, the international evaluation standard developed by the non-profit organisation B Lab. Thanks to this path, in February 2023 we became a B Corp, part of a global movement of companies committed to acting responsibly, working transparently and striving for continuous improvement.
A +25% increase in participation in training projects, bringing involvement to 100% of atonpeople; €90,000 invested in classroom training courses; €580,000 and 14,600 hours devoted in internal training and knowledge sharing: these are the figures that reflect our focus on the growth paths of atonpeople. Our holistic approach embraces every dimension — not just the professional one — through targeted developmental projects.
To further strengthen this culture of growth, we launched the “Train the trainer” programme. Thirty atonpeople took part in interactive sessions with our coach, blending theory and practice to learn how to structure effective training — beginning with listening to people’s needs and developing design and presentation skills.
At the heart of our Governance, we chose to place atonpeople, launching back in 2021 an evolutionary journey towards a network-based model of self-organisation. Corporate objectives are defined using the OKR (Objectives and Key Results) methodology, starting from proposals put forward by each team. Their progress is monitored throughout the year, leading up to the presentation of the results achieved, which are rewarded with a bonus. This organisational model has paid off: in 2023, teams achieved an average of 80% of their objectives.
A culture of transparency and sustainability means involving not only atonpeople but also clients and partners, who are increasingly central to our summer and winter corporate events. These occasions allow us to share stories, projects and visions, all brought together by the 3 Ps of sustainability: People, Planet and Prosperity.
.We take care at Aton also means, above all, designing solutions and services that help clients reduce their environmental impact. Over the past year, investment in R&D has grown by 19%, focusing on the development of a new digital hub for the supply chain aimed at cutting waste and inefficiencies and reducing the time required for data entry. Among the main results: a 50% reduction in IT systems’ data consumption, leading to significant energy savings.
We also take care of our clients through our Business Continuity services, designed to enhance the quality of people’s work. The Business Continuity team manages 280,000 support requests, achieving a 90% first-contact response rate.
At Aton, promoting the responsible use of resources means rethinking the way we work every day. By digitalising our administrative processes (including tax prints, accounting documentation and contracts), we have reduced over 8,000 printouts, cutting paper use by an average of 12% per atonperson. Each figure represents a concrete step towards reducing waste and protecting the environment.
Our commitment also extends to our supply chain: today, 80% of our goods are transported using green vehicles, thanks to the collaboration with partners who share our vision of a more sustainable future.
At Aton, our commitment to the communities where we operate is rooted in a belief that sustainable digital innovation should be accessible to everyone. This is why we created .atonAcademy — a project designed to open up career opportunities by providing people, regardless of their geographical origin or professional background, with the most in-demand digital skills. Thanks to this initiative, many participants have not only acquired valuable knowledge but have also gained access to job opportunities, including fully remote roles.
Through .atonAcademy we are helping to shape a new generation of digital innovators, while strengthening the pool of specialised technical expertise across Italy. Alongside this, we collaborate with schools and universities to engage younger generations through creative and engaging formats — from digital challenges and gamification to hackathons and board games — nurturing curiosity, collaboration and a passion for innovation.
And tomorrow? In the report, we share our commitment to stakeholders by outlining the goals we have set for the next three years across all impact areas. Some remain unchanged, while others have been enriched or reshaped thanks to the contribution of every team, following the OKR methodology.
