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Retail intelligence: real-time insights and reporting with .one Retail

03/07/2025
Retail
Sectors
Retail management
Categories

In our daily work alongside retailers, we increasingly come across a recurring and concrete challenge: the difficulty of maintaining visibility over what is really happening in stores.

This is not just about collecting data – it’s about being able to read it, interpret it, and turn it into actionable decisions.

Over the past few years, Aton has worked closely with its clients to develop tools that enable smarter, more proactive store management. It is within this context that the .one Retail platform was born: a solution that brings together the most advanced technologies – from artificial intelligence to real-time reporting – to provide retailers with a unified view of their entire store network.

Turning the store into a smart network node

Retailers often struggle to gain a comprehensive overview of their operations: they don’t know how much their stores are selling in real time, they lack detailed control over checkout staff, and they’re unable to effectively monitor anomalies or stock discrepancies.

To address these challenges, .one Retail introduces dashboards designed not just to aggregate data, but to provide real analytical tools and highlight critical issues. Thanks to a centralised configuration, head offices can keep the entire store network – both owned and franchised – under control, with instant access to actionable operational insights.

Real-time data and reporting: the evolution of operational control

The .one Retail dashboards are designed to:

  • validate data coming from external systems
  • highlight the status of ongoing activities
  • promptly flag any critical issues
  • plan and monitor key processes in real time, such as inventory management, cash collections, and checkout operations

An example? The cash collection dashboard allows you to certify withdrawals, highlight any discrepancies between the declared amount and the actual content of the safe, and quickly identify which collections are ready for reconciliation.
Or take the receipt analysis feature, which lets you examine individual transactions and filter them by payment method, loyalty card, operator, or transaction type (such as a refund) – all in just a few clicks.

The power of operational response: from complexity to control

Many of our clients tell us how challenging it is to manage multiple stores effectively without losing sight of the bigger picture. Thanks to its web-based structure and access via any browser, .one Retail tackles the problem of fragmented management at its core. What’s more, the mobile app ensures operational continuity even offline – a crucial feature for keeping day-to-day activities running smoothly.

The platform includes a range of modules, from loyalty management to meal voucher handling, couponing, order management, gift cards and financial administration – all within a single, scalable and fully integrated solution.

Dashboards, insights, and real-time data: why choose .one Retail?

With .one Retail, the benefits come to life through 5 key strengths:

  1. Centralised visibility: dashboards and monitors provide a complete overview of data from every store.
  2. Self-service reporting: each user can independently generate and customise their own reports
  3. Instant issue alerts: the system enables rapid response to critical events
  4. Real-time insights: compare time periods, track store performance, monitor margins and department KPIs
  5. Full accessibility: clear, up-to-date information available anytime, anywhere

We’re continuously improving .one Retail, listening to customer feedback and staying one step ahead of a constantly evolving market.

And you – are you ready to see your data come to life with .one Retail?

ATONEWS
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CASE STUDY
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