{"id":75509,"date":"2023-08-31T12:48:30","date_gmt":"2023-08-31T10:48:30","guid":{"rendered":"https:\/\/aton.com\/perche-un-cashcarry-ha-bisogno-di-un-portale-b2b\/"},"modified":"2025-09-16T17:54:18","modified_gmt":"2025-09-16T15:54:18","slug":"b2b-portal-for-cash-and-carry","status":"publish","type":"post","link":"https:\/\/aton.com\/en\/b2b-portal-for-cash-and-carry\/","title":{"rendered":"Why a Cash &#038; Carry should use a B2B portal"},"content":{"rendered":"<h2><strong>Cash &amp; Carry: past and present<\/strong><\/h2>\n<p>Since I delved into the digital world, I\u2019ve often heard tales of &#8220;how things used to be&#8221;. Digitalisation is now deeply embedded in our lives, and I&#8217;m always fascinated by how things were done in the past.<\/p>\n<p>Once upon a time, <strong>agents<\/strong> would drive hundreds of kilometres each day visiting their clients. After visiting, they\u2019d return to the office, leave cheques and some cash, pull out their scribbled notes listing the items to order, and carry on with their work.<\/p>\n<p>Later, <strong>tablets<\/strong> arrived and changed everything: <strong>orders<\/strong> could be sent directly to headquarters without intermediary steps; <strong>payments<\/strong> could be logged by the client; and <strong>catalogues<\/strong> could be browsed without lugging around heavy folders.<\/p>\n<p>Today, companies are asking us to go a <strong>step further:<\/strong> to support clients even when no physical salesperson is present, offering them a truly <strong>comprehensive service<\/strong>.<\/p>\n<p>Our dedicated offering for <strong>Cash &amp; Carry<\/strong> businesses was created to ensure enhanced <strong>client management<\/strong>, <strong>increased volumes,<\/strong> improved <strong>customer loyalty,<\/strong> and better <strong>communication<\/strong> <strong>between headquarters and end clients<\/strong>.<\/p>\n<p>The <strong><span style=\"color: #d00000;\">.<\/span>onSales B2B<\/strong> platform, used by leading players like <a href=\"https:\/\/aton.com\/en\/case-studies\/cattel\/\" target=\"_blank\" rel=\"noopener\"><strong>Cattel<\/strong><\/a> and <a href=\"https:\/\/aton.com\/en\/case-studies\/granarolo\/\" target=\"_blank\" rel=\"noopener\"><strong>Granarolo<\/strong><\/a>, combines the convenience of online purchasing with that of a traditional physical outlet: the client places an order via their preferred device and collects it using <strong>Click &amp; Collect<\/strong> or <strong>Home Delivery<\/strong>.<\/p>\n<p>Meanwhile, in-store staff, once they receive the order, can <strong>pick<\/strong> the requested <strong>products<\/strong> <strong>directly in the aisle <\/strong>using a mobile device. To explore further, we recommend this article \ud83d\udc49 <a href=\"https:\/\/aton.com\/en\/onsales-b2b-the-commerce-devoted-to-cashcarry\/\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #d00000;\">.<\/span>onSales B2B<\/strong>: the E-Commerce devoted to Cash&amp;Carry.<\/a><\/p>\n<h2>Why Cash &amp; Carry Businesses need a B2B portal<\/h2>\n<p>In <a href=\"https:\/\/aton.com\/en\/b2b-portal-company-customer-relationship\/\" target=\"_blank\" rel=\"noopener\">my previous article<\/a>, I shared the advantages enjoyed by end users when purchasing from Cash &amp; Carry businesses that use a <strong>B2B portal<\/strong>. Now I\u2019d like to focus on the benefits for the company:<\/p>\n<ul>\n<li><strong>Flexibility in order collection<\/strong>: today\u2019s customer prefers to place orders via smart devices at any time of the day, and is even willing to choose less economical suppliers, as long as they are guaranteed flexibility.<\/li>\n<li><strong>Stronger local presence and customer loyalty<\/strong>: it becomes possible to acquire and retain customers even in the most remote areas, without having to visit them constantly, because digital tools support the customer at every stage of their day.<\/li>\n<li><strong>Sustainability:<\/strong> fewer visits, optimised transport and the digitalisation of documents are all practices that certainly benefit the planet.<\/li>\n<li><strong>Fewer calls for information requests<\/strong>: calls for information drop dramatically, freeing up head office staff to focus on other tasks, since all necessary details are available directly on the portal.<\/li>\n<li><strong>Process efficiency and acceleration<\/strong>: much is said today about process optimisation, which comes for example from managing all documents in a single hub. One tool where documents sent by email or uploaded to intranet portals can be stored. In addition, features such as an accounts receivable schedule and the option to pay invoices online lighten the workload for administrative staff.<\/li>\n<li><strong>Communication:<\/strong> communication with customers is simplified through a dedicated section of our portal. No more unread emails and fewer reminder calls.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-76599 aligncenter\" src=\"https:\/\/aton.com\/wp-content\/uploads\/2023\/08\/Banner-articoli-sito-1.jpg\" alt=\"\" width=\"567\" height=\"319\" \/><\/p>\n<h2><\/h2>\n<h2><strong>B2B portals: benefits for everyone<\/strong><\/h2>\n<p>The\u00a0<strong>advantages for Cash &amp; Carry businesses<\/strong>\u00a0<strong>and their customers<\/strong>\u00a0overlap, making our solution rich in benefits\u00a0<strong>for both suppliers and their clients<\/strong>.\u00a0It is a tool that is constantly evolving with\u00a0<strong>new features<\/strong>, always keeping in mind\u00a0<a href=\"https:\/\/aton.com\/en\/sustainability\/\" target=\"_blank\" rel=\"noopener\">the three pillars of our charter<\/a>:<\/p>\n<ul>\n<li><strong>People<\/strong>: staff work with innovative tools that streamline and speed up their activities.<\/li>\n<li><strong>Planet<\/strong>: a tangible contribution to the well-being of our planet, thanks to reduced travel and optimised transport.<\/li>\n<li><strong>Prosperity<\/strong>: a new solution to increase sales and reach more customers.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cash &amp; Carry: past and present Since I delved into the digital world, I\u2019ve often heard tales of &#8220;how things used to be&#8221;. Digitalisation is now deeply embedded in our lives, and I&#8217;m always fascinated by how things were done in the past. Once upon a time, agents would drive hundreds of kilometres each day [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":51003,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false},"class_list":["post-75509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","keyword-retail-management-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why a Cash &amp; Carry should use a B2B portal - Aton<\/title>\n<meta name=\"description\" content=\"Explore how a B2B portal transforms Cash &amp; Carry operations, from order flexibility to customer retention.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aton.com\/en\/b2b-portal-for-cash-and-carry\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why a Cash &amp; 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