{"id":75380,"date":"2024-11-29T16:41:10","date_gmt":"2024-11-29T15:41:10","guid":{"rendered":"https:\/\/aton.com\/foodhubber-app-per-emergency\/"},"modified":"2025-08-27T15:46:41","modified_gmt":"2025-08-27T13:46:41","slug":"foodhubber-app-for-emergency","status":"publish","type":"post","link":"https:\/\/aton.com\/en\/foodhubber-app-for-emergency\/","title":{"rendered":".FoodHubber: our app for EMERGENCY"},"content":{"rendered":"<p>On 16 October, World Food Day, <strong>EMERGENCY\u2019s solidarity supermarket<\/strong> was inaugurated at <a href=\"https:\/\/www.cuccagna.org\/\" target=\"_blank\" rel=\"noopener\">Cascina Cuccagna<\/a> in Milan.<\/p>\n<p>It\u2019s a different kind of news for these digital pages; and while it is certainly a good thing, you might wonder \u2013 what\u2019s it doing here?<\/p>\n<p>Simple: it\u2019s very close to our hearts, because <strong>Aton is officially<\/strong> an <a href=\"https:\/\/en.emergency.it\/\" target=\"_blank\" rel=\"noopener\"><strong>EMERGENCY Friend<\/strong><\/a>.<\/p>\n<h2><strong>How Aton and EMERGENCY joined forces<\/strong><\/h2>\n<p>You probably already know <a href=\"https:\/\/en.emergency.it\/\" target=\"_blank\" rel=\"noopener\"><strong>EMERGENCY<\/strong> <\/a>and what it does. It is a <strong>non-profit organisation<\/strong> (ONLUS) and <strong>NGO<\/strong> founded in 1994 by Gino Strada to provide free, high-quality medical and surgical care to victims of war, landmines, and poverty. It is well known for its work in war-torn countries, but alongside this it also carries out effective \u2013 and perhaps less well-known \u2013 activities in Italy, addressing issues such as poverty, marginalisation, mental health problems, lack of access to rights, and the aftermath of natural disasters.<\/p>\n<p><a href=\"https:\/\/aton.com\/en\/aton-becomes-benefit-corporation\/\" target=\"_blank\" rel=\"noopener\"><strong>Aton has been a Benefit Corporation<\/strong> since 2021<\/a>, and we are committed to sustainable digital transformation: <a href=\"https:\/\/aton.com\/en\/sustainability\/\" target=\"_blank\" rel=\"noopener\">People, Planet, and Prosperity<\/a> is our sustainability manifesto, a goal we pursue by applying technology to the people we are \u2013 our colleagues \u2013 to the people we serve \u2013 our clients \u2013 and to processes, making them more efficient. This commitment is well described in our <strong>impact assessment report<\/strong>, <a href=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/09\/Impact-Assessment-Report-Aton-2023.pdf\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: #d00000;\">.<\/span>People<\/strong><\/a>, a document that brings together everything we care about.<\/p>\n<p>So, what connects Aton \u2013 a company providing digital solutions and services in the Retail, Fashion, CPG, and Energy sectors \u2013 with EMERGENCY, whose field of action is quite different?<\/p>\n<p>Let\u2019s take it step by step.<\/p>\n<p>Our first contact was about a year ago. Mariangela, our technology partner and an EMERGENCY volunteer, called Gianluca \u2013 Aton\u2019s Chief Sales Officer \u2013 to tell him about the need for a reliable partner to automate certain processes. The fact that this request came from a volunteer is very significant: anyone who knows EMERGENCY understands how important its volunteers are \u2013 in fact, they form the very heart of the organisation.<\/p>\n<p>We enthusiastically agreed, initially more as an intention than anything else. We certainly wanted to collaborate with them, but the question was: <strong>what could we actually do in practice<\/strong>?<\/p>\n<h2><strong>Our app for EMERGENCY<\/strong><\/h2>\n<p>As is often the case in these situations, the intention turned out to be the key element: the contact, the enthusiasm, the decision to start talking. When there\u2019s genuine intent, it becomes easier to spot the <strong>common ground<\/strong> \u2013 and that\u2019s exactly what happened.<\/p>\n<p>After all, what we do every day is identify needs, discuss them with our stakeholders, design solutions, and bring them to life; having the opportunity to put our <strong>passion for innovation at the service of the community<\/strong> was \u2013 and still is \u2013 a special opportunity.<\/p>\n<p>Through these discussions, we focused on one challenge in particular: EMERGENCY was about to launch a <strong>\u201csolidarity supermarket\u201d<\/strong> (what a point of convergence!) in collaboration with the <strong>Municipality<\/strong>\u00a0<strong>of Milan,<\/strong> as part of EMERGENCY\u2019s No one left behind project and the <a href=\"https:\/\/www.comune.milano.it\/en\/aree-tematiche\/food_policy\" target=\"_blank\" rel=\"noopener\">Municipality\u2019s Food Policy project<\/a>. In essence, it would be a place where beneficiaries of the initiative \u2013 and anyone in need \u2013 could find dry and fresh food, as well as hygiene and household products, free of charge, thanks also to<strong> the recovery of surplus food<\/strong> from the local fruit and vegetable supply chain and large-scale retail.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-73394 aligncenter\" src=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9588.jpg\" alt=\"Hub Aiuto Alimentare Cuccagna\" width=\"676\" height=\"450\" srcset=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9588.jpg 1920w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9588-1536x1022.jpg 1536w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/p>\n<p>Analysing the project, we identified the opportunity to develop an <strong>app for EMERGENCY<\/strong> capable of managing the process in detail:<\/p>\n<ul>\n<li>recognising the profile of the person arriving at the Hub and their needs<\/li>\n<li>defining what they are entitled to<\/li>\n<li>providing both the person and the Hub staff with effective tools to \u201cdo the shopping\u201d<\/li>\n<li>tracking the delivery of goods<\/li>\n<\/ul>\n<p>In addition, by <strong>integrating stock management<\/strong> for the food hub and a set of tools to provide insight into goods flows \u2013 such as statistics and replenishment \u2013 <strong><span style=\"color: #d00000;\">.<\/span>FoodHubber<\/strong>, our app for EMERGENCY, was born.<\/p>\n<p>The extra touch is what we do best: tailoring the software to the characteristics of its users \u2013 in this case, the need for a simple tool, easy to use even for non-specialist volunteers, and straightforward to install. And for the first time, <a href=\"https:\/\/github.com\/proofrock\/foodhubber\" target=\"_blank\" rel=\"noopener\">we released the project on <strong>GitHub<\/strong><\/a> <strong>as free and open-source software<\/strong>, with the aim of fostering a sense of community and social value.<\/p>\n<h2><strong>An app for EMERGENCY, a project for social inclusion<\/strong><\/h2>\n<p>On 16 October, as we mentioned, the Municipality, EMERGENCY, and all the partners involved inaugurated the <strong>Hub Aiuto Alimentare Cuccagna<\/strong> \u2013 a truly beautiful place, far removed from what one might imagine when talking about poverty assistance, further emphasising the \u201cnon-stigmatisation\u201d and dignity of the beneficiary. We were there, representing Aton and the contribution we had the honour of making to this important project \u2013 our app for EMERGENCY \u2013 and we were proud to be able to call ourselves, with conviction, Friends.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-73397 aligncenter\" src=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9567.jpg\" alt=\"Ingresso Hub Cuccagna - app per EMERGENCY \" width=\"684\" height=\"455\" srcset=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9567.jpg 1920w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/Hub-Cuccagna-9567-1536x1022.jpg 1536w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/p>\n<p><strong>Working with EMERGENCY is a rewarding experience<\/strong>, just as we expected\u2026 and so much more. It\u2019s remarkable how the teams within the organisation differ from what we\u2019re used to, and truly inspiring to see how the line between \u2013 let\u2019s say \u2013 employees and volunteers is so blurred. Everyone is equally committed to achieving the same goal; and it\u2019s no coincidence that our first contacts came through volunteers, without us even realising it \u2013 to us, they were simply EMERGENCY.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-73391 alignleft\" src=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114.jpg\" alt=\"FoodHubber - la nostra app per EMERGENCY - Hub Cuccagna\" width=\"382\" height=\"415\" srcset=\"https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114.jpg 1436w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114-1416x1536.jpg 1416w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114-277x300.jpg 277w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114-768x833.jpg 768w, https:\/\/aton.com\/wp-content\/uploads\/2024\/11\/20241016_123614-e1732889885114-944x1024.jpg 944w\" sizes=\"auto, (max-width: 382px) 100vw, 382px\" \/><\/p>\n<p>I was personally struck by the clarity of ideas, the ability to welcome our proposals without preconceptions and to discuss them openly; and above all, the ability never \u2013 and I mean never \u2013 to be discouraged or complain in the face of the obvious challenges of the work they do every single day. Truly <strong>special people,<\/strong> even before being part of an association we already knew was special.<\/p>\n<p>And forgive me, but I\u2019m a tech person \u2013 where else do you find an IT department that manages incredibly complex communication lines with countries at war, and systems that allow real-time monitoring of, for example, babies being born in a hospital in Afghanistan?<strong> It\u2019s an honour to be, in a way, \u201ccolleagues\u201d<\/strong>.<\/p>\n<p>And so, here we are, having taken a first step. We hope it will be the first of many \u2013 <strong>in a world like ours, built on relationships<\/strong>, this is one we truly care about nurturing and growing.<\/p>\n<p><strong>Thanks <\/strong>to EMERGENCY and the Municipality of Milan for what they do, sometimes quietly and despite the difficulty of even talking about it in the right way; thanks to the volunteers and supporters who choose every day to be part of this; thanks to all the partners* who made this project possible; and thanks also to you for reading these lines \u2013 it was very important for us to share this.<\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:d9b2c7d2-0945-466c-b876-398fc93c0998-33\" data-testid=\"conversation-turn-68\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"e65c9d1e-55cb-4895-99be-e9d66ef4d55b\" data-message-model-slug=\"gpt-5\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"1289\" data-end=\"1304\" data-is-last-node=\"\" data-is-only-node=\"\">See you soon!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\"><\/div>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-(--header-height)\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"227d7799-2775-4151-8521-5491040486cd\" data-testid=\"conversation-turn-69\" data-scroll-anchor=\"false\" data-turn=\"user\">\n<h5 class=\"sr-only\"><\/h5>\n<\/article>\n<p><em>*The Hub Aiuto Alimentare Cuccagna is designed and supported by Food Policy \u2013 Municipality of Milan; promoted by Associazione Consorzio Cantiere Cuccagna and EMERGENCY, Recup, ESt\u00e0 \u2013 Economia e Sostenibilit\u00e0, Associazione Comunit\u00e0 Il Gabbiano ODV, and Fondazione ACRA; in collaboration with Fondazione Cariplo, Assolombarda, Fondazione Snam, Politecnico di Milano, and The Earth Shot Prize; with the contribution of Fondazione Azimut and the participation of Coop Lombardia, Supporto Popolare, and Falegnameria Cuccagna.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On 16 October, World Food Day, EMERGENCY\u2019s solidarity supermarket was inaugurated at Cascina Cuccagna in Milan. It\u2019s a different kind of news for these digital pages; and while it is certainly a good thing, you might wonder \u2013 what\u2019s it doing here? Simple: it\u2019s very close to our hearts, because Aton is officially an EMERGENCY [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":73389,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false},"class_list":["post-75380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","keyword-people-en","keyword-tech-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>.FoodHubber: our app for EMERGENCY - Aton<\/title>\n<meta name=\"description\" content=\"Our app for EMERGENCY supporting vulnerable families: discover the project and the solidarity supermarket using .FoodHubber.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aton.com\/en\/foodhubber-app-for-emergency\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\".FoodHubber: our app for EMERGENCY - 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