{"id":36723,"date":"2018-07-26T15:58:24","date_gmt":"2018-07-26T13:58:24","guid":{"rendered":"https:\/\/aton.com\/?p=36723"},"modified":"2022-01-25T11:46:39","modified_gmt":"2022-01-25T10:46:39","slug":"why-invest-user-experience","status":"publish","type":"post","link":"https:\/\/aton.com\/en\/why-invest-user-experience\/","title":{"rendered":"Why Invest in User Experience?"},"content":{"rendered":"<p><i>\u201cUse experience<\/i> <i>(better known as User Experience or UX) refers to a person\u2019s emotions about using a product, a system or a service. Use experience [\u2026] also includes personal perceptions of aspects such as utility, ease of use and system efficiency.\u201d <\/i><i>Wikipedia<\/i><\/p>\n<p>An excellent product or certain interesting contents are not by themselves enough to enable an organization to achieve business objectives: it is necessary to rely on a simple, intuitive and engaging user\u2019s experience!<\/p>\n<p>And so nowadays <b>User Experience<\/b> (UX) and <b>Customer Experience<\/b> (CX) have become a <b>way to conceive software and services and loyalize customers. <\/b>Among the apps having started this organizational and strategic enterprise transformation and having forever changed users\u2019 expectations stand out Amazon, Spotify, Uber or Netflix.<\/p>\n<p>The same trend is also found in a <strong>B2B context<\/strong>.<\/p>\n<p>Users\u2019 needs, customs, emotions and commitments are greatly taken into consideration throughout the whole planning process in order to maximize the application usability.<\/p>\n<p>From the first analysis phase of the project and exigencies, a single team has been created: customer, end-user, Account Manager, Project Manager, Analyst, UX Designer and Developer. <b>User\u2019s profiles<\/b> (people), <b>scenarios <\/b>and <b>customer journeys <\/b>are defined together to create an\u00a0<b>applicative experience map, <\/b>preparatory to the planning and realization of a software or application which should allow users to perform their tasks in the simplest and most satisfying way.<\/p>\n<p>Aton develops applications and offers services to <b>increase people\u2019s productivity<\/b>: sales persons, merchandisers, supermarket assistants\u2026<br \/>\nThanks to intense <strong>user\u2019s participation, <\/strong>products satisfy main expectations, development proceeds smoothly and quickly and customers\u2019 <strong>business objectives <\/strong>are <strong>achieved<\/strong>.<\/p>\n<p>In our next news we will examine the issue in depth; if interested in an anticipation, <a title=\"Contact us\" href=\"https:\/\/aton.com\/en\/contact\/\">contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cUse experience (better known as User Experience or UX) refers to a person\u2019s emotions about using a product, a system or a service. Use experience [\u2026] also includes personal perceptions of aspects such as utility, ease of use and system efficiency.\u201d Wikipedia An excellent product or certain interesting contents are not by themselves enough to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":36339,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false},"class_list":["post-36723","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Invest in User Experience?<\/title>\n<meta name=\"description\" content=\"An excellent product or certain interesting contents are not by themselves enough : it is necessary to rely on simple, intuitive and engaging user\u2019s experience!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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